ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

About the role

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

Responsibilities

• Take a defined set of tasks and execute it on schedule.
• Identify ineffective processes.
• Identify when technical implementations have defects or are not highly available, performant, or maintainable.
• Understand operational risk and avoid taking unnecessary risks.
• Identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
• 1-3 years of experience with Networking (TCP/IP, DNS)
• 1-3 years of experience with Troubleshooting / Support for technical IT issues
• Current, active US Government Security Clearance of Top Secret or above

Qualifications

• Experience with internet fundamentals and cloud computing concepts
• Experience with AWS core services, Command Console, or command line interface
• Experience with compute, database and storage concepts
• Experience with Virtualization (VMware, Xen, Hypervisor)
• Experience with security concepts and best practices
• Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
• Experience managing full application stacks from the OS up through custom applications

Skills

Highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services.

Benefits

Includes sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

This team works 24/7 operations, and may require you to work some nights and/or weekends.