ADA Facilitator

Essential Duties And Responsibilities

• Espouse guests with disabilities mobility assistance (via wheelchair)
• Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office
• Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices
• Inform guests of amenities near their seating area
• Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner
• Escort guests back to the entry gate at the end of the event or as needed during the event

Qualifications

• Must be at least 18 years of age
• Successfully pass a criminal background check
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
• Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds
• Have knowledge of ADA procedures
• Able to communicate effectively
• Able to work nights, weekends, and holidays as needed

Physical Demands

• Regularly required to move around the facility
• To stand for long hours during events
• Talk and hear
• May require work inside or outside of the building, as needed by events