AD, IT Application Architect - Digital Patient Services

Architecture Leadership

Define target application architecture, standards, and design governance for patient platforms.

Platform Design

Enable end-to-end digital patient ecosystems, translating patient journeys into modular capabilities.

Integration & Data

• Define APIs, data models, and integrations across patient technology stack, analytics, and external partners

Security & Compliance

• Ensure HIPAA/GDPR compliance, data privacy, and security-by-design principles

Strategy & Innovation

• Drive architecture roadmap; leverage AI/ML and emerging technologies to enhance patient engagement

Stakeholder Engagement

• Partner with Patient Excellence, Omnichannel, Data Governance, Brand and IT cross functional teams; guide delivery and architecture governance

Requirements

• Bachelor degree from an accredited institution with four-plus (4+) years IT experience
• In lieu of a degree, 10+ years IT experience; 7+ years in application architecture
• Experience with digital platforms, AI platforms, and cloud technologies
• Expertise with Integration patterns (Platform Events, Async APIs, REST/SOAP, Mulesoft/Axway), MDM/identity, and governed data sharing.
• Strong expertise in APIs, microservices, and data architecture
• Experience in regulated environments (HIPAA, GDPR)
• Healthcare/pharma or patient services experience preferred

Preferred qualifications

• Familiarity with adjacent stack components (e.g., Salesforce Health Cloud, Marketing Cloud, Agent Force, Veeva Align/Vault, Drupal, Adobe Target, enterprise MDM) in pharma patient services ecosystems.
• Knowledge of commercial pharma data providers e.g. IQVIA, Symphony, Komodo and specialty pharmacies
• Understands HCP and HCO data including mastering, affiliations, and alignments

Compensation Data

The base salary range for this position is $170,000.00 to $269,000.00 USD. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.

Impact

Enables scalable, patient-centric digital platforms
Improves patient engagement, access, and outcomes
Aligns business strategy with enterprise IT architecture

Eligibility Requirements

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.