Acute Clinical Liaison

Why This Role Matters

This role plays an important part in helping LUX Infusion deliver a patient-first experience by ensuring patients and caregivers feel informed, confident, and supported when transitioning from the hospital to home infusion therapy.

Responsibilities

• Serve as the primary clinical educator in the market for infusion teaching demonstrations with patients and caregivers
• Provide in-hospital education on home infusion therapy, including IV administration, flush procedures, pump usage and troubleshooting
• Accurately prepare, administer, and monitor pharmacological agents, as applicable
• Assess patients and their home environments for appropriateness for home infusion care
• Identify psychosocial considerations, adverse reactions, and potential complications, and coordinate appropriate interventions
• Provide patient and caregiver education on therapy indications, medication actions, interactions, side effects, and monitoring requirements
• Maintain thorough, accurate documentation of all education, teaching sessions, and patient interactions in the medical record
• Obtain necessary discharge documentation and referral information prior to patient discharge
• Partner with billing and internal teams to support verification of payment prior to discharge, as needed
• Collaborate with Acute Clinical Sales Liaisons (ACSLs), admissions teams, and nursing partners to coordinate referrals
• Validate physician or authorized prescriber orders and complete referral documentation within required systems
• Communicate with ACSLs regarding patient rehospitalizations or changes in care status
• Support admissions processes to ensure smooth patient transitions from hospital to home
• Ensure all activities comply with regulatory standards, company policies, and ethical guidelines

Additional Responsibilities

• Support ACSLs in identifying and pursuing new business opportunities within acute care facilities
• Build and maintain strong relationships with physicians, nurses, pharmacists, case managers, discharge planners, and social work teams
• Participate in patient care rounds, conferences, and interdisciplinary discussions when teaching demand allows
• Provide in-service education and training to healthcare professionals on home infusion services and processes
• Contribute to market growth initiatives aligned with quarterly and annual goals
• Maintain clinical expertise and active licensure requirements, as applicable
• Perform other duties as assigned

What We’re Looking For

You may be a great fit if you bring:

• Deep care about patient education and safe transitions of care
• Strong clinical knowledge of infusion therapies and home infusion models
• Confidence teaching patients, caregivers, and healthcare professionals across settings
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to assess patient readiness, environment, and safety for home care
• Comfort collaborating with hospital teams, internal partners, and sales liaisons
• Proficiency with clinical documentation systems and computer applications
• A creative, resourceful approach to problem-solving and patient support
• A professional, positive demeanor and commitment to ethical practice

Pay Range/Rate

$85,000 - $105,000 USD

Physical Demands

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425.

Other Requirements

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

Expectations for All Employees

All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked-hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

General Information

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.