Acute Care Tech I– Telemetry Stepdown Unit

About the role

The 11ABCD Medical Cardiac Step-Down unit at Good Samaritan Hospital is an intermediate care area dedicated to patients with a variety of cardiac conditions. Our team focuses on caring for patients experiencing chest pain, those recovering from myocardial infarctions (MI), congestive heart failure (CHF), and cardiac arrhythmias. This unit provides an essential bridge for patients transitioning from critical care to a less intensive setting while still requiring specialized cardiac monitoring and support.

Responsibilities

• Maintains competency of tasks in which the PCA has been trained.
• Completes assigned tasks within required timeframe.
• Sets clarification from the nurse when in doubt about how to proceed.
• Maintains a safe environment.
• Reports safety hazards to appropriate personnel.
• Completes safety event report as necessary.
• Complies with Infection Control policies.
• Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.
• Communicates effectively with others.
• Shows respect to patients, families and co-workers.
• Reports patient related information in a timely manner.
• Reports problems in completing assignment/tasks in a timely manner to the appropriate person.
• Documents observations and tasks performed.
• Works in collaboration with all members of the health care team.
• Utilizes chain of command appropriately.
• Performs supply, equipment, and environmental-related activities as required, and described in principal accountabilities.
• Recognizes, reports, and follows-up on issues with supply/equipment availability in a timely manner.
• Reports and follows through as per unit standard concerning equipment that is broken or malfunctioning.
• Acknowledges need for self-growth and accountability.
• Identifies area for self-improvement.
• Demonstrates/maintains knowledge of organizational and unit changes.
• Supports organizational and unit changes.

Qualifications

• 2 years High School Education
• Age 17 with work permit
• Basic Life Support (BLS)
• Reading and math ability appropriate to the position

Skills

• Interpersonal skills to communicate with respect and compassion to customers
• Communications information through various telecommunication devices
• Assists in coordinating patient flow

Benefits

TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources. Learn more: here.

Pay

FTE: Full-Time - 36 Hours Weekly Shift: Night - 6:30pm- 7:00am

Schedule & Work Location

Hospital: Good Samaritan Hospital (Telemetry Stepdown Unit)

Working Conditions

• Bending - Frequently
• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting
• Lifting 50+ Lbs. - Frequently
• Lifting
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Consistently
• Sitting - Frequently
• Standing - Consistently
• S Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Freq
• Color Vision - Occasionally
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking – Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
• Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences
• Respect everyone's opinion and contribution, regardless of title/role
• Speak positively about my team members and other departments in front of patients and guests
• Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating
• Show courtesy and compassion with customers, team members and the community