Activity Coordination Assistant

About the role

The Activity Coordinator ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. You will report to the Center Administrator.

Responsibilities

• Schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events.
• Plans, promotes and coordinates programs to provide members with a variety fitness activity.
• Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site.
• Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

• Minimum of one year of customer service experience in an administrative setting.
• MUST be bilingual in English and Creole.
• Experience in patient-facing roles, especially those involving structured or planned activities (such as event planning).
• Works effectively both independently and as part of a team, with the ability to follow general direction.
• Highly detail-oriented with strong organizational skills.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Excellent time management and organizational abilities.
• Ability to communicate clearly and professionally with individuals at all levels of the organization.
• Shows a strong commitment to enhancing the consumer experience and supporting organizational goals.

Preferred Qualifications

• Basic knowledge of Population Health Strategy.
• Familiarity with Medicare.
• Experience managing a budget of $500,000 or more.

Schedule

Monday - Friday 7:00 AM - 4:00 PM

Location

Conviva Clinic, Liberty City, Florida

Pay

$38,000 - $45,800 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

Humana offers medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About the organization

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.