Activities and Events Manager

About the role

The Hermitage Club at Haystack Mountain, a premier private, member-owned ski resort in Vermont's Green Mountains, is seeking an energetic, polished, and highly creative Activities & Events Manager.

Key Responsibilities

• Create and manage a year-round calendar of member events, activities, family programs, and seasonal experiences.
• Bring fresh, creative ideas to Club programming, including winter activities, après-ski experiences, family events, children’s activities, outdoor adventures, social gatherings, and off-season programming.
• Cook up event logistics, including timelines, setup, staffing needs, reservations, communications, signage, supplies, and follow-up.
• Serve as a visible and welcoming host during Club events and activities, helping members and guests feel included, informed, and engaged.
• Support Member Services and Member Sales during peak operating periods as needed.
• Work closely with Food & Beverage, Member Services, Communications, Facilities, and Operations to ensure events are polished and seamless.
• Assist with member inquiries, event registrations, participation tracking, and post-event follow-up.
• Work in partnership with our Communications Manager to promote events through newsletters, digital communications, flyers, calendars, and other member-facing materials.
• Maintain organized planning documents, event notes, calendars, participation records, and expense-related information.

The Ideal Candidate

• Outgoing, professional, creative, and highly organized.
• Enjoy being in front of members, engaging families, leading activities, solving problems, and helping create a sense of fun, connection, and community.
• Comfortable greeting members at an elegant Club event as they are organizing a family activity, supporting an après-ski gathering, helping with an outdoor winter program, or jumping in wherever needed to make an experience successful.

Qualifications

• Experience in event coordination, hospitality, recreation, private clubs, resorts, camps, ski areas, member services, or guest experience preferred.
• Creative, energetic, and confident in developing activities for members, families, children, and guests.
• Strong organizational skills with the ability to manage multiple events, details, and deadlines.
• Excellent verbal and written communication skills.
• Friendly, polished, and service-oriented presence.
• Able to collaborate across departments and build positive working relationships.
• Comfortable working in both indoor and outdoor environments.
• Skiing or snowboarding experience required.
• Proficiency with Microsoft Office; experience with event, reservation, or club management systems is a plus.
• Able to work evenings, weekends, holidays, and peak seasonal periods as needed.
• Able to stand, walk, assist with setup, and lift up to 25 pounds.