Jobs · Information Technology · Virginia

Action Officer - AUKUS I&A

Serco · Herndon, VA · 4 mo ago
Information TechnologyFull-time

About the role

This position supports an active contract with the U.S. Navy in the Washington, DC area. It offers a rewarding, high-profile, and challenging role supporting projects for the U.S. Navy. The Action Officer will be part of a dynamic team providing technical and programmatic support to the AUKUS Integration & Acquisition U.S. Program Office, Strategy and Solutions Directorate at the Washington Navy Yard.

Responsibilities

  • Manage the Program Office Action Tracker for various personnel and tasks, including clerical, administrative, logistical support, and information technology personnel.
  • Familiarize yourself with a variety of the program office's technical efforts, internal practices and procedures, and both internal and external stakeholders.
  • Facilitate the development, implementation, and revision of work procedures and standards with key stakeholders across multiple organizations to improve efficiency and effectiveness of assigned operations.
  • Affirm compliance of program office personnel with established program office standards.
  • Organize and manage office operations and procedures, including scheduling, correspondence, filing, developing policy, and data entry to ensure efficient day-to-day operations.
  • Prepare, proofread, and edit documents, presentations, and reports to support business processes and project objectives.
  • Schedule and coordinate meetings, including preparing agendas, taking minutes, and tracking action items to ensure effective communication and follow-up.
  • Arrange travel logistics and process travel expense reports, ensuring adherence to company policies and procedures.
  • Act as a point of contact for internal and external communications, including handling inquiries, directing calls, and distributing correspondence.
  • Provide administrative support to various projects, including maintaining project documentation, tracking progress, and assisting with project-related tasks as needed.
  • Maintain accurate records and databases, ensuring data integrity and confidentiality, in compliance with company policies and government regulations.
  • Manage office supplies inventory, ensuring the availability of necessary materials and placing orders as needed.

Qualifications

  • An active Secret clearance.
  • U.S. Citizenship required.
  • A Bachelor’s Degree (or a High School Diploma/GED with minimum 8 years of experience in a government or defense-related environment).
  • A minimum of 4 years’ experience in a government or defense-related environment.
  • Excellent written and oral communications skills.
  • Strong organizational, communication, and multitasking skills with the ability to prioritize tasks and work under deadlines.
  • Ability to work independently, make independent decisions, and be part of a cohesive team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and Microsoft SharePoint, and general technical proficiency.
  • Ability to interact with senior management on complex technical issues.
  • Ability to work both in a team environment and independently, and often under short, multiple deadlines.
  • To be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.
  • A strong customer support mindset.
  • Reporting to work at the Navy Yard 5 days a week except for government holidays is expected with occasional exceptions.
  • Ability to travel up to 10%.

Desired Experience and Skills

  • Active NMCI/Flankspeed account and CAC (Common Access Card).
  • Work experience in the Navy and specifically within Team Submarine or submarines in general.
  • Experience with the Defense Travel System (DTS).
  • Experience managing Visit Access Requests (VAR) using the Defense Information System for Security (DISS).
  • Experience managing SAAR/account requests in Enterprise Data Warehouse (EDW) for Flankspeed, NMCI, NNPI, and SIPR accounts.
  • Desired knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.
  • Experience leading a project and interfacing with an end item customer.
  • Experience in supporting Navy or DoD-related programs are a plus.
  • Familiarity with government contracting processes.
  • Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.
  • Active-Duty Experience in the submarine or yeoman service preferred.
  • Recent experience in Team Submarine would be ideal.
  • Experience in supporting Navy or DoD-related programs are a plus.
  • Familiarity with government contracting processes.
  • Knowledge of document management systems.

Benefits

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer.
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