Action Officer - AUKUS I&A
Serco · Herndon, VA · 4 mo ago
Information TechnologyFull-time
About the role
This position supports an active contract with the U.S. Navy in the Washington, DC area. It offers a rewarding, high-profile, and challenging role supporting projects for the U.S. Navy. The Action Officer will be part of a dynamic team providing technical and programmatic support to the AUKUS Integration & Acquisition U.S. Program Office, Strategy and Solutions Directorate at the Washington Navy Yard.
Responsibilities
- Manage the Program Office Action Tracker for various personnel and tasks, including clerical, administrative, logistical support, and information technology personnel.
- Familiarize yourself with a variety of the program office's technical efforts, internal practices and procedures, and both internal and external stakeholders.
- Facilitate the development, implementation, and revision of work procedures and standards with key stakeholders across multiple organizations to improve efficiency and effectiveness of assigned operations.
- Affirm compliance of program office personnel with established program office standards.
- Organize and manage office operations and procedures, including scheduling, correspondence, filing, developing policy, and data entry to ensure efficient day-to-day operations.
- Prepare, proofread, and edit documents, presentations, and reports to support business processes and project objectives.
- Schedule and coordinate meetings, including preparing agendas, taking minutes, and tracking action items to ensure effective communication and follow-up.
- Arrange travel logistics and process travel expense reports, ensuring adherence to company policies and procedures.
- Act as a point of contact for internal and external communications, including handling inquiries, directing calls, and distributing correspondence.
- Provide administrative support to various projects, including maintaining project documentation, tracking progress, and assisting with project-related tasks as needed.
- Maintain accurate records and databases, ensuring data integrity and confidentiality, in compliance with company policies and government regulations.
- Manage office supplies inventory, ensuring the availability of necessary materials and placing orders as needed.
Qualifications
- An active Secret clearance.
- U.S. Citizenship required.
- A Bachelor’s Degree (or a High School Diploma/GED with minimum 8 years of experience in a government or defense-related environment).
- A minimum of 4 years’ experience in a government or defense-related environment.
- Excellent written and oral communications skills.
- Strong organizational, communication, and multitasking skills with the ability to prioritize tasks and work under deadlines.
- Ability to work independently, make independent decisions, and be part of a cohesive team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and Microsoft SharePoint, and general technical proficiency.
- Ability to interact with senior management on complex technical issues.
- Ability to work both in a team environment and independently, and often under short, multiple deadlines.
- To be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.
- A strong customer support mindset.
- Reporting to work at the Navy Yard 5 days a week except for government holidays is expected with occasional exceptions.
- Ability to travel up to 10%.
Desired Experience and Skills
- Active NMCI/Flankspeed account and CAC (Common Access Card).
- Work experience in the Navy and specifically within Team Submarine or submarines in general.
- Experience with the Defense Travel System (DTS).
- Experience managing Visit Access Requests (VAR) using the Defense Information System for Security (DISS).
- Experience managing SAAR/account requests in Enterprise Data Warehouse (EDW) for Flankspeed, NMCI, NNPI, and SIPR accounts.
- Desired knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.
- Experience leading a project and interfacing with an end item customer.
- Experience in supporting Navy or DoD-related programs are a plus.
- Familiarity with government contracting processes.
- Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.
- Active-Duty Experience in the submarine or yeoman service preferred.
- Recent experience in Team Submarine would be ideal.
- Experience in supporting Navy or DoD-related programs are a plus.
- Familiarity with government contracting processes.
- Knowledge of document management systems.
Benefits
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer.
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