Action Officer

About the role

Nightwing supports a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution.

Responsibilities

• Supporting management of cyber incidents through the intelligence lifecycle.
• Creating, consolidating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing.
• Coinciding with internal and external customers, partners, and stakeholders.
• Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities.
• Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
• Drafting summaries of ongoing operations and providing oral presentations for various levels of leadership.
• Maintaining knowledge objects in system of record consistently and professionally.
• Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
• Maintaining team rosters and distribution lists (e.g., email, chat).
• Monitoring and consolidating new and existing tasks/requirements using customer online portals; properly routing and coordinating tasks across organization; consolidating inputs into a coherent response or deliverable.
• Facilitating, logging and actively supporting tasks and projects; completing staff-level work and coordination to facilitate successful resolution.
• Providing comprehensive meeting support for customer (e.g., coordinate, disseminate, deconflict, logistics).
• Monitoring and maintaining personnel roster for customer team, while collaborating, coordinating and informing customer of overall status of seating environment.
• Actively collaborating and coordinating with colleagues (e.g., AOs, customers, partners, and stakeholders) to consolidate feedback on customer services and products to promote continuous improvement of workflows, procedures, and repeatable processes.

Requirements

• U.S. Citizenship
• Active TS/SCI clearance
• Absent ability to obtain DHS Suitability
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations
• Knowledge of incident response, threat hunting, and handling methodologies
• Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
• Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skills in recognizing threat actor campaigns, tactics, techniques, and procedures
• Familiarity with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations
• Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
• Excellent oral and written communication skills

Qualifications

• BS Incident Management, Operations Management, Cybersecurity or related degree
• HS Diploma with 7-9 incident management or cyber security experience

Skills

• Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Familiarity with system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
• Working knowledge of Cyber threat intelligence (CTI) functions (e.g., contextualized analysis)
• CTI experience with respect to understanding and applying intelligence cycle doctrine to cyber intelligence planning
• Familiarity with cybersecurity/CTI communications terminology, concepts, and subject matter
• Experience with creating technical briefings, to include executive leadership briefings
• Experience providing summaries to executive level leadership

Benefits

Nightwing values collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Pay

Nightwing is committed to fair compensation practices. Salary ranges are determined based on a variety of factors including but not limited to education, experience, and qualifications. Please note that the actual salary may vary based on the specific role and location.

Schedule

Nightwing offers flexible scheduling options to accommodate your needs. We understand that everyone's work-life balance is unique, and we strive to provide a schedule that works best for you.

Company Culture

At Nightwing, we believe in fostering a positive and inclusive workplace culture. We are dedicated to promoting diversity, equity, and inclusion, and we encourage all employees to bring their authentic selves to work every day.

Equal Opportunity/Affirmative Action Employer

At Nightwing, we are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to be an equal opportunity employer and we welcome applications from all qualified candidates.