ACT Advocate Supports Coordinator

SUMMARY

Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities.

About the Role

The ACT Advocate Supports Coordinator position is available in Petoskey, MI 49770. This is a full-time, non-exempt, hybrid eligible role reporting to the ACT Supervisor.

Qualifications

• Minimum of a bachelor’s degree in counseling, psychology, social work or related field, must be eligible as a Qualified Mental Health Professional (QMHP) and/or hold/maintain professional licensure associated with degree that is issued by The State of Michigan.
• One year of experience working with persons with mental illness or similar outreach experience.
• Lived experiences with behavioral health issues are valued. Substance abuse education, certification and/or experience a plus.

Responsibilities

• Provides community-based outreach and psychosocial services as identified in the Plan of Service (POS).
• Responds to emergency needs of individuals assigned to the ACT Program.
• Participates in the development of Person-Centered-Planning and clinical assessments.
• Prioritizes services surrounding hospital or residential treatment center discharge.
• Provides case management functions of assessment, planning, linking, monitoring and advocacy.
• Attends and participates in clinical meetings, Plan of Service, and ACT or agency meetings.
• Maintains open and active communication with clients, residential providers, natural supports and community agencies.
• Collaborates with other agencies and professionals to coordinate services.
• Provides individual and/or group treatment services in accordance with team supervision and credentialing and training.
• Affords support in benefits acquisition and advocacy regarding community resources.
• Supports an integrated healthcare focus.
• Participates within the ACT on-call system.
• Documents services completely and timely in accordance with agency policy and procedure and Medicaid requirements.
• Maintains direct and indirect service activity expectations.
• Performs other related duties as assigned by supervisor.

Physical Requirements

• Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity.
• Position requires physical ability to complete and maintain certification in de-escalation techniques, which will be a training class provided to the job incumbent.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

Other Requirements

• Must have own phone and internet for communication, reliable access to messages, and multi-factoring capabilities.
• Reliable transportation and be able to drive a company vehicle.
• Must also possess a valid Michigan driver's license and have a satisfactory driving record.
• Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
• Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent.
• Must have working knowledge of general office procedures and type at least sixty (60) words per minute.
• Ability to word-process on the computer and process written and dictated reports.
• Must be current in all applicable trainings; provided by NCCMH.
• Must be able to maintain strict confidentiality both during and after work hours.

Benefits

Generous benefit package, including:

• No cost health, dental and vision insurance options
• 14.2% employer paid retirement plan contribution
• Vacation, sick and personal time
• Employer paid disability and life insurance
• Tuition reimbursement programs