ACO Dept. Coordinator

Brief Description

The individual in this position must actively uphold and exemplify Longevity Health’s commitment to improving the health and quality of life of nursing home residents by caring for their unique medical, social, and emotional needs. The ACO department Coordinator provides administrative and operational support for assigned programs and departments. This role is responsible for coordinating data tracking, reporting, process workflows, and communication across internal teams and external partners. The coordinator ensures accurate information management, supports routine reporting, and helps maintain compliance with organizational processes and deadlines.

Key Tasks And Responsibilities

• Cook up and maintain program data, including tracking rosters, eligibility, and participant status updates.
• Perform routine data entry, validation, and quality checks across multiple systems to ensure accuracy and completeness.
• Aid in the preparation and distribution of standard and ad hoc reports using available dashboards and data tools.
• Support outreach and communication efforts, including coordinating mailings, campaigns, and follow-up activities.
• Maintain and update participant and provider records, including demographic and contact information.
• Monitor and track program metrics (e.g., participation, attrition, utilization) and escalate discrepancies or issues as needed.
• Cook up and submit required forms and documentation in accordance with program guidelines.
• Collaborate with internal teams (e.g., operations, IT, analytics) to gather data and support reporting needs.
• Aid in onboarding activities for new participants, providers, or partners, including system setup and documentation.
• Participate in regular check-ins to identify operational issues (e.g., billing, data discrepancies) and support resolution.
• Support data reporting related to quality initiatives and program requirements.
• Maintain organized records, files, and documentation in accordance with policies and procedures.
• Aid in the development and updating of standard operating procedures (SOPs) and workflow documentation.
• Provide general administrative support, including scheduling, tracking tasks, and responding to inquiries.

Requirements

• Education and Training: High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
• Experience: 1–3 years of administrative, coordination, or healthcare support experience preferred.
• Skills: Basic experience working with data, reports, or multiple systems. Proficiency in Microsoft Office (particularly Excel, Word, and Outlook). Strong organizational skills with attention to detail and accuracy. Ability to manage multiple tasks and meet deadlines in a structured environment. Effective written and verbal communication skills. Knowledge And Experience: Basic analytical skills. Process coordination.

Summary

Longevity Health is a national provider of Institutional Special Needs Plans (I-SNP), created to meet the complex healthcare needs of nursing home residents. Since our founding in 2018, we've expanded our services across several states and formed strategic partnerships to deliver high-quality, patient-centered care. We are actively growing, with plans to continue expanding our services across the nation. Longevity Health is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds to apply. COVID-19 Vaccination Policy: Longevity Health follows federal and state regulations regarding COVID-19 vaccinations. Some facilities may still require staff vaccinations to protect the health of residents. Applicants will be required to provide proof of vaccination, or an approved exemption, where applicable.