Acima Assistant Store Manager

About the role

The Assistant Manager reports to the Store Manager and is responsible for assisting in account management and sales activities while providing excellent customer service.

Responsibilities

• Driving customer growth through appropriate channels (web, partner stores, walk-ins)
• Listening, identifying, and fulfilling all customer needs in a timely manner
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process
• Closing the sales cycle by converting applications that include in-store and web orders
• Working as a cooperative team member with Acima partner stores in all operations aspects
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

Requirements

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time-management skills and the ability to multi-task
• Able to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in-person attendance

Qualifications

• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Must be able to work a full-time position
• Must be able to work a schedule that includes evenings and weekends

Skills

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices

Benefits

• Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match
• Paid Time Off
• Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Pay

$14.45 - $16.49 + Potential Bonus (Based on performance, paid out monthly)

Schedule

This is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.

Physical Demands

• While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers.
• This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

Company Culture

Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.