ACE Program Director - Accelerate, Complete, and Engage

About the role

The Director oversees a comprehensive program of academic, advisement, career and financial aid services for a designated cohort of ACE students. They are responsible for implementing academic interventions and other initiatives to improve students' performance and retention, overseeing program budget and daily administration, and managing staff.

Responsibilities

• Develops and monitors a comprehensive program of academic advisement, career counseling, and other support and financial aid services for a designated cohort of ACE students;
• Implements academic interventions and other initiatives to improve students’ performance and retention;
• Evaluates program services and develops interventions for probation and at-risk students;
• Makes recommendations to improve program offerings;
• Oversees program’s budget and daily administration, including scheduling and timely delivery of services;
• Serves as primary liaison to faculty and administrators regarding academic counseling services;
• Works with academic departments to develop faculty advisement components;
• Cultivates and maintains strategic partnerships;
• Attends monthly meetings at the CUNY Central, and other periodic program-wide events;
• Supervises dedicated ACE advisors, career services, financial aid, and instructional and/or clerical staff.

Requirements

Bachelor’s degree (master’s preferred) in an appropriate discipline and eight years related experience. Master’s degree in Higher Education Administration, Educational Leadership, Educational Psychology, Counseling, and/or Social Work will be considered as a substitute for 2 years’ experience.

Qualifications

• Strong management and supervisory skills;
• Ability to manage change and build productive teams;
• Successful program management experience, including strategy development;
• Understands the experiences of historically marginalized racial groups in the U.S in education, particularly Black, Indigenous, and Latinx groups;
• Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and external stakeholders;
• Excellent organization, project management, communication, and facilitation skills;
• Proficient computer skills, particularly Microsoft Office; CUNYfirst and Tableau data visualization software a plus.

Skills

Not specified

Benefits

Salary commensurate with education and experience. $95,094 – $141,325

Pay

Not specified

Schedule

Not specified