ACE Advisor

Major Responsibilities

Offer personalized guidance on course selection, academic planning, and progression to ensure students meet their educational goals.

Assist students in overcoming personal, financial, and academic obstacles by connecting them with appropriate campus and community resources.

Develop and facilitate workshops on topics such as study skills, time management, career exploration, and financial literacy.

Track student performance, maintain detailed records, and implement interventions as needed to promote student success.

Work closely with faculty, staff, and other stakeholders to coordinate support services and advocate for student needs.

Participate in the recruitment of new students and assist in orientation sessions to acclimate them to the program.

Required Qualifications

• Bachelor's degree in counseling, education, social work, psychology, or a related field;
• At least two years of experience in academic advising, counseling, or student services within a higher education setting;
• A strong commitment to supporting a diverse student population and enhancing student success.

Preferred Qualifications

• Masters degree in counseling, education, social work, psychology, or a related field;
• Experience working with students from underserved communities and from diverse backgrounds.

Knowledge, Skills & Abilities

• Knowledge of student retention strategies, academic support models, and holistic advising.
• Knowledge in advising and retaining students with higher economic need and from diverse cultural backgrounds.
• Excellent interpersonal and communication skills and ability to work collaboratively.
• Strong organizational skills to manage caseloads, coordinate services and programs, and maintain accurate records.
• Proficiency in using advising and student management software.
• Excellent problem-solving skills to identify and address student needs and to find solutions crucial for success.
• Ability to work effectively across differences and foster inclusive engagement.
• Ability to work occasional evenings and weekends.