Acct Exec 3, Enterprise Direct Sales

About the Role

Responsible for the sale of Comcast Commercial Internet, Video, and Voice-based services to mid-size and large businesses. Works as part of a team to drive sales using prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations, develops relationships with businesses and the community, and positions the Comcast brand as key components of the sales strategy.

Responsibilities

• Creates and delivers face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services.
• Sells with goals of exceeding departmental financial and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Develops sales territory, including cultivation of local partnerships and organizational affiliations.
• Actively generates new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Promotes and positions the Comcast brand within the territory.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
• Maintains and builds customer relationships to drive retention; collaborates with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations.
• Maintains accurate and quality sales records and prepares sales and activity reports as required.
• Attends out-of-office meetings with customers regularly, demonstrating excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Demonstrates knowledge of Network Design, MAN technologies & designs (including DSx, OC-x, WDM, Ethernet), Internet Technologies, Voice Network Technologies (including VoIP), Data Networking Technologies (LAN, MAN, WAN, VPN), Networking Protocols (Layers 1, 2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes and Procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary.
• Other duties and responsibilities as assigned.

Operating Principles

• Own the customer experience by prioritizing seamless digital options and customer satisfaction.
• Know your stuff by being enthusiastic learners and advocates of Comcast’s technology and services.
• Win as a team by collaborating and being open to new ideas.
• Be an active part of the Net Promoter System through feedback and continuous improvement.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, customers, investors, and communities.

Qualifications

• Bachelor’s Degree preferred, or a combination of relevant coursework and professional experience.
• 5-7 years of relevant work experience.

Skills

• Direct Selling
• Communication
• Business Sales
• Cold Calling

Pay

Base pay is one part of the Total Rewards provided by Comcast. Most sales positions are eligible for a Commission, while most non-sales positions are eligible for a Bonus.

Benefits

Comcast provides best-in-class benefits to eligible employees, including an array of options, expert guidance, and tools to support physical, financial, and emotional well-being. Benefits are personalized to meet individual needs and include support for major milestones and everyday life.