Accounts Receivable Specialist (Hybrid)

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

About the role

The primary objective is to manage a portfolio of accounts in order to minimize the risk of bad debt exposure to the company. The associate is responsible for account follow-up for all assigned agents, brokers, and customers. Will be responsible for resolving billing problems, answering inquiries, and setting up financial arrangements as needed. Collection techniques will be used to keep accounts receivable current which includes monitoring for delinquent payments. This is performed by contacting agents and customers in order to negotiate mutually acceptable resolutions to their delinquencies. Focus is on loss prevention, delinquency minimization, collections productivity and customer service.

Responsibilities

• Manage a portfolio of accounts to minimize bad debt exposure
• Follow up on assigned agents, brokers, and customers
• Resolve billing problems and answer inquiries
• Set up financial arrangements as needed
• Use collection techniques to keep accounts receivable current
• Monitor for delinquent payments and contact agents/customers to negotiate resolutions

Requirements

• High School diploma required; some college preferred
• General accounts receivable knowledge with a minimum of 1-year accounts receivable experience preferred
• US Work Authorization required (Markel does not provide visa sponsorship for this position, now or in the future)

Skills

• Strong attention to detail
• Good written and oral communication skills
• Good organizational skills
• Digital literacy, especially in MS Word, Excel, and Outlook
• Able to work within deadlines
• Able to work collaboratively as part of a team

Benefits

• Competitive base salary and bonus structure
• Comprehensive benefits including PTO, medical, dental, vision, and 401K with employer match
• Employee Stock Purchase Plan
• Parental leave
• Corporate holidays and floating holidays
• Hybrid work model (3 days in the office, 2 days remote)
• Ongoing coaching and career development
• Growth opportunities to advance your career

Pay

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average hourly range for the Accounts Receivable Specialist is $19.69/hr - $27.08/hr with 5% incentive.

Schedule

Hybrid return to work strategy that allows for three days in the office every week.