Accounts Receivable Specialist – EMS Billing

Accounts Receivable Specialist – EMS Billing (Hybrid or Remote after 90 Days) Location: Terrell, TX | Schedule: Full-time, Monday–Friday, 8am-5pm Help keep Texas first responders funded When a fire department or EMS agency answers a call, we make sure they get paid for it. Founded in 2006, Emergicon is the largest emergency medical billing company in Texas. We serve agencies of every size, from small rural services to major Texas cities. Our culture is "service-first," built on hard work, accountability, and kindness. We work as "One Team. One Sound." and there's real room to grow if you want to make an impact in the EMS industry. What You'll Do As an Accounts Receivable Specialist, you'll follow up on claims so our clients get every dollar they're owed. You'll work with insurance carriers and patients, spot trends, and help fix problems before they grow. Work claims over 60 days old on the A/R reports, with a focus on timely resolutionWork assigned denials and correspondenceCheck claim status using clearinghouse and insurance portalsPrepare corrected claims and appealsMake and take calls with insurance carriers and patientsSpot trends in denials and payments and report them to your lead or managerProcess refunds according to payer and state requirementsFollow HIPAA and applicable state and federal collection lawsLive out Emergicon's core values every dayOther duties as assigned How You'll Work You'll start in our Terrell, TX office for a 90-day onboarding period with hands-on training. After you finish onboarding, you're eligible for hybrid or fully remote work. Remote team members must live in Texas. You'll report to the Accounts Receivable Manager and work closely with teams across the company. What You'll Need High school diploma or GED[2+] years of medical billing or A/R experienceWorking knowledge of Medicare, Medicaid, and commercial insurance, including managed care plansUnderstanding of Medicare and Medicaid fee schedulesAbility to read EOBs and ERAs and to work denials and appealsFamiliarity with CMS-1500/837P claims, ICD-10 and HCPCS codes, and timely filing limitsKnowledge of medical terminology and refund processesStrong computer skills, especially Microsoft Office, plus experience with medical billing softwareClear, professional communication with patients, carriers, and coworkersDetail-oriented, organized, and able to juggle prioritiesFor remote work: high-speed internet and a private, HIPAA-safe workspace Nice to have Ambulance or EMS billing experience Experience with Texas Medicaid (TMHP) and Novitas MedicareCertification such as CPC, CRCR, or Certified Ambulance Coder (CAC) What We Offer Pay of $20-23/hour, based on experienceHealth, dental, and vision insurance401(k) retirement plan with company matchLife insurance, short-term disability, and critical illness coveragePaid training and room to grow in the EMS industry Offers are contingent on passing a pre-employment background check and drug screening. Emergicon is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.