Accounts Receivable Specialist, CoStar Group - Richmond, VA

Role Overview

Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition. We are currently seeking an experienced Accounts Receivable Specialist to join our team in our Richmond location.

Key Responsibilities

• Accountable for improving AR performance through concise AR Aging metrics.
• Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
• Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.
• Become proficient in understanding company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
• Cook up and escalate slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.
• Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.

Basic Qualifications

• Bachelor's degree required from an accredited, not-for-profit, in-person college/university
• 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
• A track record of commitment to prior employers
• Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)
• Excellent oral and written communication skills required
• Oracle Advanced Collections experience preferred
• Experience collaborating and communicating with other internal business partners
• Strong focus and attention to detail
• Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing

PREFERRED QUALIFICATIONS

• 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
• Accounts Receivable Collections experience
• Evidence of strong academic performance in college

What's In It For You?

• If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity.
• Be part of a best-in-class company with strong year-over-year growth that invests in your success.
• Enjoy a rewarding atmosphere where you can learn, excel, and grow.
• When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
• We offer you generous compensation and performance-based incentives.
• CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
• Our benefits package includes (but is not limited to): Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in person mental health counseling services for individuals and family Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Employee Resource Groups Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

Sponsorship

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

Base Compensation

$50,000.00 - $65,000.00

Hourly

Not specified