Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist at Trinidad Benham Corp is responsible for conducting accounts receivable processes, ensuring timely payment of outstanding invoices, resolving customer chargebacks, and supporting the Accounts Receivable Supervisor and Accounting Manager.

Responsibilities

• Conducts accounts receivable processes, including accurate and timely miscellaneous invoicing, monitoring of aging reports, and reconciliation of customer accounts.
• Conducts payment collection calls and correspondence to ensure timely payment of outstanding invoices.
• Researches and resolves customer chargebacks, billing discrepancies, and disputes promptly and professionally.
• Obtains necessary deduction documentation from internal and external resources and requests repayment of invalid deductions as necessary.
• Records and reconciles customer payments, allocates them correctly, and researches and resolves unapplied funds.
• Responds to customer inquiries regarding billing issues, payment terms, and account balances.
• Processes write-offs, credit memos, and debit memos transactions as appropriate and approved.
• Performs ad hoc customer reporting as needed for customers, sales personnel, and other stakeholders.
• Deals in a professional manner with issues of a confidential nature.
• Supports the Accounts Receivable Supervisor and Accounting Manager in carrying out the responsibilities of the accounts receivable department.
• Performs other related duties as necessary or assigned.

Requirements

• A high school diploma or equivalent is required.
• Experience in an office environment is preferred.
• Minimum zero to two (0-2) years of experience in accounts receivable and chargebacks is required.

Qualifications

• Exposure to Dynamics Great Plains or similar accounting software is preferred.
• Intermediate MS Office experience (Excel, Outlook) is required.
• Strong analytical and problem-solving skills are essential.
• High standards of accuracy and high-level attention to detail are required.
• Excellent communication skills, both written and verbal, are necessary.
• The ability to work collaboratively with customers, internal and external, is important.
• The ability to handle high transaction volume and deadlines is crucial.

Skills

• Proficiency in Dynamics Great Plains or similar accounting software.
• Intermediate MS Office skills (Excel, Outlook).
• Strong analytical and problem-solving abilities.
• High standards of accuracy and attention to detail.
• Excellent communication skills.
• Collaborative and confidential issue handling skills.

Benefits

• Employee-owned.
• Advancement opportunities.
• Weekly pay.
• Insurance coverage that includes medical, dental, vision, and life insurance, and flexible spending accounts.
• 401(k) with employer match.
• Paid holidays and competitive vacation/sick pay plans.
• Tuition assistance program.
• Employee stock ownership program (ESOP).

Pay

$24.00 - $28.00 / hour

Schedule

Full-time