Accounts Receivable Specialist
About Our Client
The organization operates in the location analytics industry, providing a platform that offers visibility into locations, markets, and consumer behavior. It serves a diverse customer base including Fortune 500 companies, local governments, and nonprofits, enabling data-driven decision-making. The company has experienced rapid growth, reaching $100 million in annual recurring revenue within six years, achieving a valuation exceeding $1 billion, and expanding as one of North America's fastest-growing technology firms.
About the Opportunity
The Accounts Receivable Specialist plays a crucial role in managing the company’s incoming payments and financial records. This position ensures accurate invoicing, timely collections, and effective communication with customers to maintain cash flow. The specialist contributes to optimizing the order-to-cash cycle and supports the accounting team by maintaining precise financial data and facilitating audit processes.
Responsibilities
- Approve sales orders synchronized from Salesforce for accuracy
- Review invoices for tax compliance using Avalara before sending to customers
- Set up the organization as a vendor in third-party portals
- Upload electronic invoices via customer procurement platforms like Ariba and Coupa
- Upload tax exemption certificates to Avalara
- Manage billing email inbox and respond promptly to inquiries
- Resolve billing and invoicing discrepancies
- Prioritize collection activities to maximize cash receipts
- Issue dunning letters for overdue accounts
- Contact customers to address overdue payments and assess payment issues
- Disable platform access when payment is unlikely
- Issue credit hold notifications
- Suggest accounts for collection agencies
- Suggest bad debt write-offs
- Maintain accurate records of customer interactions
- Perform special projects as requested by accounting/finance
- Cookbook with internal departments to resolve billing and revenue inquiries
- Identify improvements for the Virtual Post Mail process
- Conduct month-end reconciliation between Salesforce and Netsuite
- Provide documentation for internal and external audits
- Support technical accounting and revenue teams with daily activities
Requirements
- Associate degree in Accounting or related field
- Minimum 3 years of experience with collections, invoicing, or accounts receivable
- Proficient in Salesforce and Netsuite
- Experience with e-invoicing platforms such as Ariba or Coupa
- Skilled with Google Workspace and Microsoft Office
- Effective remote communication and adherence to deadlines
- Strong analytical and problem-solving skills with attention to detail
- Excellent oral and written communication and customer service skills
- Understanding of the full order-to-cash lifecycle
- Knowledge of tax platforms like Avalara or similar
Pay Range and Compensation Package
The U.S. annualized pay range for this position is $60,000 to $70,000 USD. Additional opportunities for sales-based commissions may be available. Base pay may vary based on skills, experience, education, location, and market data.
Benefits & Perks
- Medical, dental, and vision insurance coverage
- Flexible time off
- 401(k) retirement plan
- Equity awards for certain roles
- Full remote work environment
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.