Accounts Receivable Specialist

Key Responsibilities

• Maintaining customer account information and analyzing customer purchase history for potential credit risks.
• Reviewing company credit reports and managing credit levels for assigned customers.
• Collecting on customer open items (invoices, short payments, returns, etc.).
• Collections and Customer Communication:
  • Monitoring accounts receivable aging reports.
  • Developing collection strategies.
  • Communicating with customers regarding overdue invoices.
  • Researching and resolving customer inquiries and billing discrepancies.
• Collaboration and Reporting:
  • Collaborating with the sales team for accurate order processing and invoice generation.
  • Collaborating with customer service to address customer concerns related to billing and payments.
  • Generating reports on accounts receivable activity.

Required Qualifications

• Associate’s degree in accounting or a related field.
• Minimum of 2 years of experience in accounts receivable or a similar financial role.
• Strong understanding of accounting principles and practices (generally accepted accounting principles - GAAP).
• Proficiency in accounting software (e.g., SAP) and enterprise resource planning (ERP) systems (experience a plus).
• Excellent attention to detail, accuracy, and time management skills.
• Exceptional written and verbal communication skills with the ability to explain complex financial information in a clear and concise manner.
• Interpersonal skills to build and maintain positive relationships with customers and internal departments.
• Ability to prioritize tasks, manage multiple deadlines, and work independently while also being a team player.
• Problem-solving skills and the ability to find solutions to customer inquiries and billing issues.
• Professional demeanor and ability to interact positively with customers in potentially sensitive situations.

Physical Requirements

• Extended periods of sitting at a workstation.
• Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others.
• Ability to type, reach and grasp.
• Intermittent standing and walking within the office environment.
• Occasional lifting or carrying objects weighing less than 10 lbs.