Accounts Receivable Specialist

Job Summary

MBI Industrial Medicine is seeking a detail-oriented AR Specialist to support our occupational and industrial medicine revenue cycle operations. The role involves ensuring timely and accurate collection of payments from insurers, employers, or patients as applicable.

Key Responsibilities

• Develops connections with Adjusters, payor representatives, and employers to resolve claim issues.
• Escalates inquiries tactfully and professionally to secure payment from responsible parties.
• Consistently follows up with various parties including employers, insurance companies, TPAs, and labs.
• Identifies denial and non-payment trends and reports them to the Leads.
• Works aging accounts from worklists and ensures timely follow-up to avoid write-offs or timely filing issues.
• Completes average 45 accounts per day, performing analysis of non-payment, rejection, or denial codes and taking active steps to solve for payment.
• Prepares and distributes periodic reports on A/R and past due accounts for management and clients.
• Negotiates with payment terms with clients on past due accounts.
• Makes decisions on referring accounts for collections or write-off.
• Trains new employees and assists peers.
• Performs other duties as assigned.

Office Location

This position is designated as In-Person for our Corporate Office in Colorado Springs, CO.

Compensation

$21-25/hr

Job-related Skills/Competencies

• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Attention to detail, sense of immediacy to resolve issues, takes initiative, flexible.
• User level experience with Microsoft Excel, Outlook, Word experience required.
• Excellent time management skills.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• Excellent writing and documentation skills.
• Ability to work independently.
• Ability to handle multiple tasks, projects, duties, and priorities, when assigned.

Job-related Experience

• At least three or more years of demonstrated AR follow-up experience, preferably in Occupational Health, PT.
• Proficiency in insurance follow-up and collections using online tools and platforms.
• Experience in using the Claims clearinghouse to research payor responses and refiling claims as needed.
• Experience in occupational health or industrial medicine is a plus.

Education/Credentials

A high school diploma or GED equivalent.