Accounts Receivable Specialist

Essential Duties and Responsibilities

• Communicate directly with guests and credit card processors to resolve disputes
• Prepare and send email and/or upload general billing to guests and wholesalers
• Monitor the Aging Report to maintain account progress
• Process vendor setup
• Pursue collections of past due accounts
• Refers overdue accounts to collections
• Process travel agent commissions in preparation for payment to travel agents (TA)
• Help rectify any billing disputes between internal departments and guests and wholesalers’ discrepancies
• Process and allocate daily payments from all sources
• Maintain up-to-date information and comments on all client accounts; Ensure documentation is accurate, thorough and focused on detail
• Process and allocate credit card charges/refunds for guest inquiries disputes and skips
• Research and respond to all credit card retrieval and chargeback inquiries

Qualification Requirements

• High School diploma required
• Six (6) months or more years of experience in a professional accounting role
• Advanced computer skills, including proficiency in MS Office
• Demonstrated thorough knowledge of accounting principles and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Excellent customer service skills
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures
• Strong organizational skills with the ability to handle multiple tasks at once

Diversity Commitment

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Pay Transparency

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.