Accounts Receivable Specialist

Key Responsibilities

• Maintain customer account information and analyze customer purchase history for potential credit risks.
• Review company credit reports and manage credit levels for assigned customers.
• Collecting on customer open items (invoices, short payments, returns, etc.).
• Collections and Customer Communication: Monitor accounts receivable aging reports, develop collection strategies, and communicate with customers regarding overdue invoices. Research and resolve customer inquiries and billing discrepancies to maintain positive customer relationships.
• Collaboration and Reporting: Collaborate with various departments to ensure smooth financial operations, including working with the sales team for accurate order processing and invoice generation and collaborating with customer service to address customer concerns related to billing and payments. Generate reports on accounts receivable activity to provide management with insights into customer payment trends and collection efforts.

Required Qualifications

• Associate’s degree in accounting or a related field.
• Minimum of 2 years of experience in accounts receivable or a similar financial role.
• Strong understanding of accounting principles and practices (generally accepted accounting principles - GAAP).
• Proficiency in accounting software (e.g., SAP) and enterprise resource planning (ERP) systems (experience a plus).
• Excellent attention to detail, accuracy, and time management skills.
• Exceptional written and verbal communication skills with the ability to explain complex financial information in a clear and concise manner.
• Interpersonal skills to build and maintain positive relationships with customers and internal departments.
• Ability to prioritize tasks, manage multiple deadlines, and work independently while also being a team player.
• Problem-solving skills and the ability to find solutions to customer inquiries and billing issues.
• Professional demeanor and ability to interact positively with customers in potentially sensitive situations.

Physical Requirements

• Extended periods of sitting at a workstation.
• Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others.
• Ability to type, reach and grasp.
• Intermittent standing and walking within the office environment.
• Occasional lifting or carrying objects weighing less than 10 lbs.