ACCOUNTS RECEIVABLE SPECIALIST

Key Job Elements

• Complete daily SPS billing entries and ensure all information is accurate in a timely manner.
• On a monthly basis, review past due invoices on aging schedule to ensure that they have been entered into SPS. If not found, perform the necessary steps to enter them and/or follow up on issues as needed.
• Complete agency miscellaneous and recurring billings including invoicing for service contracts, business services, insurance balances, membership dues, waste removal, and any other agency billing needs.
• Mail or email invoices as needed per customer and respond to customer requests for duplicate copies of documentation in a timely manner. Confirm billing delivery method and contact information and update in the software as needed.
• Send monthly statements to customers with invoices as needed.
• Review accounts receivable aging schedule and follow up on outstanding customer accounts by researching unpaid invoices or discrepancies in payments. Escalate outstanding balances, issues or requests to A/R Lead as needed.
• Process credit/debit memos in software once approved by Customer Service Manager.
• Update and maintain collections spreadsheet including possible issues with customers along with various other spreadsheets.
• Provide back-up in processing all customer credit card payments as needed.
• Assist with month-end billing processing, which is to include verifying shipped orders are properly invoiced and cleared from the shipped not billed report.
• Enter cash receipt information into Macola for customers JWOD and NYSPSP, and others as needed.
• Assist with performing/conducting investigations and reviews of new customer credit applications. Submit to the Accounts Receivable Lead for review in a timely manner.
• Attend department meetings pertinent to accounts receivable, customer service and other departments as needed.
• Develop and maintain work instructions for accounts receivable processes.
• Assist with the collection of data and documentation for the annual audit, as needed.
• Assist with other filing as needed.

Computer/Technical Skills

• Good typing and data entry skills.
• Experience with spreadsheets and word processing.
• Willingness to learn new technologies such as Microsoft Office Suite.
• Good security practices for sensitive information.

Physical Demands

• 90% of job requires sitting and performing clerical duties.
• Occasionally required to stand, walk, and hear.
• Occasionally required to reach with hands and arms, and stoop or kneel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the key job elements.

Education and/or Experience

• Associate degree in accounting or related field required.
• Minimum requirement of three years’ experience in accounts receivable duties.

PAY RATE

$23.50/hour