Accounts Receivable Specialist

Responsibilities

• Promptly responds to member billing inquiries in a professional, courteous manner via telephone, email, and in-person daily.
• Researches and posts adjustments and credits to member accounts as needed.
• Applies payments from multiple sources to member accounts daily.
• Maintains proper supporting documentation for member payments and sales records daily.
• Interacts with Club department heads weekly regarding billing questions.
• Applies banquet deposit credits to existing banquet charges weekly.
• Prepares and mails/emails member statements and past due communications to members monthly.
• Manages monthly reciprocal and bill-back arrangements with other clubs. Posts inter-club usage charges to member accounts and reconciles all discrepancies.
• Prepares refunds of member account balances periodically.
• Develops and maintains current working knowledge of all Northstar Accounts Receivable module functionality and reporting.
• Affords assistance with the preparation of annual external audit requests.
• Performs other Accounting and Administrative duties as required.

Qualifications

• Detail-oriented and able to provide exceptional service to Club members.
• Effective communicator – in person, on the phone, and in writing.
• Professional, punctual, organized, respectful, and mature.
• Accuracy/ownership of work product and excellent attention to detail.
• Ability to maintain the cleanliness and appearance of the member-facing work area.
• Ability to work effectively as part of a small team and adjust to changing priorities.