Accounts Receivable Specialist

Position Summary

Perform a wide range of administrative duties to facilitate Ace Relocation System’s Accounts Receivable efforts.

Essential Duties and Functions

• Contact customers by telephone and email to determine reasons for overdue payments.
• Communicate with clients about billing discrepancies and questions.
• Confer with billing department on customer disputes and billing adjustments.
• Arrange for debt repayment or establish repayment plan, based on customers' financial situations.
• Monitor accounts receivable reports.
• Record information about financial status of customers and status of collection efforts using memo notes and updating notes on reports.
• Trace delinquent customers to new addresses by online searches using various websites.
• Negotiate credit extensions, when necessary, after review with manager and approval from CFO.
• Auditing Accounts Receivable Records as needed.
• Create customer ID numbers.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
• Process credit applications and forward to CFO for review and approval.
• Cross train on all AR functions.
• Meetings with Supervisor or Manager to review progress.
• Other duties as assigned.

Technology Skills

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• C competent with Microsoft Teams.
• C competent in Great Plains and MoverSuite.

Minimum Qualifications

• 2+ years business and consumer collections
• 2+ years’ experience with Cash receipt posting
• Bachelor’s degree or equivalent work experience

Work Environment and Physical Requirements

• Physical demands: Must be able to lift at least 25 lbs. Requires standing, walking, bending, kneeling, stooping, and crouching.
• Exposure: Exposure to heat, cold, dust, noise, or chemicals.
• Overtime: Will be determined by an as needed basis and must be pre-approved by manager.