Accounts Receivable Representative III

About the role

Canon USA in Melville, NY is currently seeking an Accounts Receivable Representative III (Representative, Accts Rcvb III). The Accounts Receivable Representative III applies cash payments received from customers to outstanding invoices; generally more larger and complex transactions requiring in depth analysis.

Responsibilities

• Applies cash payments received from customers to outstanding invoices; generally more larger and complex transactions requiring in depth analysis
• Investigate and resolve customer payment discrepancies and handle complex customer payment issues
• Collaborate with cross functional teams to resolve any accounting discrepancies
• Researches unapplied remittances to determine proper invoice application and ensures difficult customer accounts are fully reconciled
• Processes larger and more complex purge offsets
• Communicates with Collections personnel to resolve outstanding customer issues
• May provide guidance to less experienced staff
• Process and set up Customer AR Refunds, Subsidiary Refunds
• Reconciles credit card payments and supports manager/supervisor with gateway administration
• Process more complex transactions and manage more complex tasks related to customer account reconciliations and applications
• Assist in implementing automation tools to optimize efficiency (AI, Robotics, System Enhancements)
• Assist in enhancement projects, such as system testing and automation

Requirements

Typically requires general and/or vocational training plus 4 years of related experience. Proven experience in cash application, including bank lockobox management and electronic payment processing. Familiarity with e‑commerce and bank statement reconciliations. Familiarity with RPA and AI. Bilingual is a plus.

Skills

• Ability to work independently and as part of the team
• Strong analytical and problem‑solving skills
• Effective communication skills to collaborate with internal stakeholders
• Proficiency in using accounting software and other relevant tools
• Excellent attention to detail and accuracy with work
• Proficient in Excel