Accounts Receivable Representative

About the role

The Accounts Receivable Representative is responsible for applying payment to customer accounts along with identifying, addressing, and resolving customer open balances.

Responsibilities

• Reconciles all Pilot accounts including the processing and balancing of EFT's received for weekly and monthly settlements.
• Reconciles all third-party receivables that include, but are not limited to, PDCA, ARI, T-Chek, EFS, TCH, Comdata, Fleet Net, Fleet One, Multiservice, Imperial Oil.
• Corporate billing aging, upload, disputes and daily account status change email(s).
• Reconciles assigned National Tire account(s) according to approved guidelines.
• Processes weekly EFS fuel transactions.
• Contacts and collects from customers who have any receivables over 30 days past due.
• Acts as customer service for all major and proprietary card brands to resolve or direct any customer questions.
• Manages, enters, and reconciles all NSF Checks and manages approved check writer list for Pump & Pantry.
• Manages and reconciles fuel voucher programs.
• Reconciles and monitors monthly rent accounts.
• Creates and runs monthly customer statements.
• Posts daily checks to customer accounts and banking entries related to accounts receivable.
• Establishes customer accounts for Corporate Billing or JDE as needed.
• Creates and updates Standard Operating Procedures as processes change.
• Manages aging and related notations for assigned accounts.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Assists with in other duties, as assigned.

Qualifications

• One to three years of working experience within Accounts Receivable preferred.
• Highly detail oriented and organized in work.
• Excellent interpersonal, communication and problem solving skills.
• Proficient in MS Office products.
• Knowledge of JD Edwards software preferred.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements

• Must occasionally lift and/or move up to 40 lbs.
• While performing duties, required to sit for long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
• Physical attendance at the primary work location is required.