Accounts Receivable Representative
About the role
Cintas is seeking an Accounts Receivable Representative.
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Heavy phone activity with customers
- Locate and contact debtors regarding payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Establish good relationships with customers
- Update account status and database regularly
- Alert supervisors of customers unwilling or unable to pay outstanding amounts
- Comply with requirements when legal action is unavoidable
Requirements
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner to achieve collections targets/goals
- Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet
Skills
- Accuracy and attention to detail
- Excellent internal and external customer service skills
- Experience with SAP and AS400