Accounts Receivable Representative II

About the role

Rain Bird seeks a skilled, knowledgeable, and energetic professional to join its high-energy, high-volume Accounts Receivable department. This role collaborates with other functions across the company to safeguard assets, ensure timely collection of customer receivables, and improve billing efficiency.

Responsibilities

• Perform collection and cash application activities.
• Analyze aging reports and prioritize collection efforts to minimize overdue balances.
• Investigate and resolve invoice, billing, pricing, deduction, and payment disputes.
• Collaborate with Sales, Customer Service, and Operations teams to resolve account issues.
• Process and reconcile customer payments, credits, deductions, and account adjustments.
• Maintain accurate customer account records and collection notes in the ERP system.
• Escalate high-risk or delinquent accounts to management and recommend appropriate actions.
• Support credit reviews by providing payment history and customer account analysis.
• Prepare periodic reports on collections performance, aging trends, and account status.
• Assist with month-end close activities, account reconciliations, and audit requests.
• Ensure compliance with company policies, internal controls, and accounting procedures.
• Perform other ad hoc duties as requested.

Qualifications

• Bachelor’s degree in Business, Finance, or related fields preferred.
• 3+ years of experience in Accounts Receivable, Collections, Cash Application, or a related financial operations role.
• Strong analytical skills with a high level of accuracy in all tasks.
• Proficient in a Windows environment and with Microsoft Excel and Word.
• Strong communication skills.
• Dependable, self-motivated, and a team player.
• Good customer service and interpersonal skills.
• Excellent time and priority management, organization, and negotiation skills.

Desired Qualifications

• Experience working with ERP systems and customer account management.