Accounts Receivable Representative
Versant Health · Troy, NY · 4 wk ago
Accounting$20–$22/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Who are we?" and "What are we looking for?" etc. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove repeated paragraphs.
We need to preserve all substantive information.
Let's parse the posting:
- Who are we? Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on. See how you can make a difference with the support of strong leadership and a team environment. Versant Health: Making Healthy Vision a Reality for Everyone
That's about the company. Could be "About the role"? Actually "Who are we?" is about company. Could map to "About the role"? But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide which sections to include based on content.
We have responsibilities: "What are we looking for? Primary job responsibilities are posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner. Must be flexible and disciplined enough to multi-task and handle a variety of tasks." Then a long list of responsibilities under "Where you will have an impact". So we can combine into Responsibilities section.
Requirements: "What’s necessary to do the job? High School Diploma/GED or equivalent 1-2 years experience in the insurance, health, or vision care industry required Proven experience in Accounting – Accounts Receivable and Collections 2-3 years of Accounts Receivable experience preferred Experienced and very skilled in working with Microsoft Excel and Word Proficient in Microsoft Excel features such as sorting, filtering, formulas and vlookup compares Preferred prior experience in customer service and/or accounting knowledge Excellent computer skills and proficiency with word processing and spreadsheets Also requires excellent verbal and written communication skills to communicate with clients via phone and written correspondence Ability to prioritize multiple tasks appropriately"
Also HIPAA & Security Requirements: "All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program."
That's also a requirement.
Benefits: "We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond."
Pay: "This role is compensated on an hourly basis. The expected hourly pay range for this position is $20– $22 per hour, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws."
Schedule: Not mentioned explicitly. No schedule info. So we should not include Schedule section.
We also have some repeated lines: "Responsible for coordinating the month end close across all of Finance and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines. Prepare various journal entries. Review all Balance Sheet reconciliations and prepare binders for Director’s revie" appears twice. We need to deduplicate.
Also "Regular reliable attendance is required" appears.
We need to preserve all substantive info, but we can combine duplicates.
We need to output only HTML fragment, no /, no markdown fences.
We'll structure:
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove repeated paragraphs.
We need to preserve all substantive information.
Let's parse the posting:
- Who are we? Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on. See how you can make a difference with the support of strong leadership and a team environment. Versant Health: Making Healthy Vision a Reality for Everyone
That's about the company. Could be "About the role"? Actually "Who are we?" is about company. Could map to "About the role"? But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide which sections to include based on content.
We have responsibilities: "What are we looking for? Primary job responsibilities are posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner. Must be flexible and disciplined enough to multi-task and handle a variety of tasks." Then a long list of responsibilities under "Where you will have an impact". So we can combine into Responsibilities section.
Requirements: "What’s necessary to do the job? High School Diploma/GED or equivalent 1-2 years experience in the insurance, health, or vision care industry required Proven experience in Accounting – Accounts Receivable and Collections 2-3 years of Accounts Receivable experience preferred Experienced and very skilled in working with Microsoft Excel and Word Proficient in Microsoft Excel features such as sorting, filtering, formulas and vlookup compares Preferred prior experience in customer service and/or accounting knowledge Excellent computer skills and proficiency with word processing and spreadsheets Also requires excellent verbal and written communication skills to communicate with clients via phone and written correspondence Ability to prioritize multiple tasks appropriately"
Also HIPAA & Security Requirements: "All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program."
That's also a requirement.
Benefits: "We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond."
Pay: "This role is compensated on an hourly basis. The expected hourly pay range for this position is $20– $22 per hour, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws."
Schedule: Not mentioned explicitly. No schedule info. So we should not include Schedule section.
We also have some repeated lines: "Responsible for coordinating the month end close across all of Finance and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines. Prepare various journal entries. Review all Balance Sheet reconciliations and prepare binders for Director’s revie" appears twice. We need to deduplicate.
Also "Regular reliable attendance is required" appears.
We need to preserve all substantive info, but we can combine duplicates.
We need to output only HTML fragment, no /, no markdown fences.
We'll structure:
About the role
maybe includes company description? Actually "About the role" could be about the role summary. But we have "Who are we?" which is about company. Could still be placed under About the role? Might be okay. Or we could have a section "About the company"? Not in allowed headings. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings. If content doesn't fit exactly, we can still use those headings if appropriate. For company description, maybe "About the role" could include overview of role and company. We'll put the "Who are we?" paragraph there.
Responsibilities: combine bullet list.
Requirements: maybe separate into Requirements and Qualifications? The instruction includes both Requirements and Qualifications as possible headings. We could split: Requirements = education, experience; Qualifications = skills, competencies. But we can also just use Requirements for all. However they said prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section maybe "Requirements". But we have both headings allowed; we could use Requirements for education/experience, Qualifications for skills. But that would be two sections. Might be okay if both have substantive content. Let's see.
We have education/experience: High School Diploma/GED or equivalent; 1-2 years experience in insurance, health, or vision care industry required; Proven experience in Accounting – Accounts Receivable and Collections; 2-3 years of Accounts Receivable experience preferred.
We have skills: Experienced and very skilled in working with Microsoft Excel and Word; Proficient in Microsoft Excel features such as sorting, filtering, formulas and vlookup compares; Preferred prior experience in customer service and/or accounting knowledge; Excellent computer skills and proficiency with word processing and spreadsheets; Also requires excellent verbal and written communication skills; Ability to prioritize multiple tasks appropriately; HIPAA & Security Requirements.
Thus we could have Requirements (education/experience) and Qualifications (skills). That seems reasonable.
Benefits: we have benefits description.
Pay: we have pay range.
Schedule: none, so omit.
We also need to remove boilerplate: EEO statements, scam warning, etc. At end there is a long EEO paragraph and repeated purpose etc. We'll remove those.
Also remove duplicated lines like "Versant Health will never request money..." etc. That's a scam warning; remove.
Also remove "Our purpose is to make healthy vision a reality for everyone..." repeated at end; remove.
Also remove "Our team is guided by core Leadership Principles..." etc; remove.
Now craft HTML.
We'll need - for any list of duties/requirements/benefits. So for responsibilities we should make a list. For requirements/qualifications we can also list.
We'll need
for prose.
Let's draft.
First, About the role: combine company overview and maybe role summary? We'll put the "Who are we?" paragraph as prose.
Then Responsibilities:
Responsibilities
- ... each duty.
We need to extract duties from the posting.
List of duties from "Where you will have an impact" and earlier:
- Posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems.
- Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner.
- Must be flexible and disciplined enough to multi-task and handle a variety of tasks.
- Research & apply daily cash (check, ACH, wires, and credit cards) to accounts for the LOBs assigned utilizing excel spreadsheets
- Support download lockbox files and completes reconciliation as needed
- Enter daily/weekly credit/debit adjustments into financial systems
- Work closely with clients, brokers and TPAs on various problems and concerns regarding billing, statements and eligibility issues
- Research, reconcile, audit, resolve and make balance adjustments on accounts when necessary in collaboration with the Sr Billing.
- Manage tracking of adhoc billing in various Versant systems and apply funds.
- Establish work procedures and processes for Billing and Accounts Receivable Department that support company and departmental standards and strategic directives
- Maintain and support any SOX and/or SOC related control activities, retaining evidence as needed per definition
- Regular reliable attendance is required
- Responsible to support the month end close across all of Finance
- Learn and follow departmental procedures which include, phone and R/T queue responsibilities and activities and providing guidance to the team when there is a technical question.
- Setup calendar and communicate deadlines.
- Prepare various journal entries.
- Review all Balance Sheet reconciliations and prepare binders for Director’s review
- Responsible for coordinating the month end close across all of Finance and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines. Prepare various journal entries. Review all Balance Sheet reconciliations and prepare binders for Director’s review (duplicate)
- Respond to inquiries from group customer, providers and Client Managers regarding receivable balances due.
- Prepare and update Excel spreadsheets to track Accounts Receivable and collection efforts
- Support the Senior AR Representative with various reconciliations for month end close
- Proficient in resolving issues and/or directing customers to the most appropriate department for resolution
- Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements
- Responsible for identification of pending issues and bringing to the attention of the supervisor/manager
- Effective communication with internal/external departments on issues
- Assist in special projects and department initiatives as assigned
- Assist and support process improvements for Billing and Accounts Receivables
- Diffuse and escalate challenging situations
- Perform other duties as assigned by leadership to support the overall success of the Billing and Accounts Receivable Department
We need to deduplicate: The month end close coordinating appears twice; we can keep one.
Also "Setup calendar and communicate deadlines." appears multiple times; keep one.
"Prepare various journal entries." appears multiple times; keep one.
"Review all Balance Sheet reconciliations and prepare binders for Director’s review" appears multiple times; keep one.
"Regular reliable attendance is required" appears once.
Now we need to ensure we keep all substantive info, but we can combine similar items.
Let's create a list of unique duties:
1. Posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems.
2. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner.
3. Must be flexible and disciplined enough to multi-task and handle a variety of tasks.
4. Research & apply daily cash (check, ACH, wires, and credit cards) to accounts for the LOBs assigned utilizing excel spreadsheets.
5. Support download lockbox files and complete reconciliation as needed.
6. Enter daily/weekly credit/debit adjustments into financial systems.
7. Work closely with clients, brokers and TPAs on various problems and concerns regarding billing, statements and eligibility issues.
8. Research, reconcile, audit, resolve and make balance adjustments on accounts when necessary in collaboration with the Sr Billing.
9. Manage tracking of adhoc billing in various Versant systems and apply funds.
10. Establish work procedures and processes for Billing
- for any list of duties/requirements/benefits. So for responsibilities we should make a list. For requirements/qualifications we can also list.
We'll need
for prose. Let's draft. First, About the role: combine company overview and maybe role summary? We'll put the "Who are we?" paragraph as prose. Then Responsibilities:
Responsibilities
- ... each duty.