Accounts Receivable Representative

This position is onsite at our office located at 2750 Front St, Cuyahoga Falls, OH.

About the role

The Accounts Receivable Representative plays a critical role in creating a quality experience that impacts the financial well-being of our patients. This individual will be responsible for insurance accounts by working with insurance companies to ensure proper reimbursement in a timely manner, including utilizing insurance websites and calling insurance companies for claim status and denial reconciliation. You will handle inquiries from physicians and insurance companies regarding various account issues and act as an advocate for the patient when a billing problem occurs.

We offer 12 weeks of on-the-job training aligned with your schedule. You'll be rewarded and recognized for your performance in an environment that provides clear direction on what it takes to succeed, as well as development opportunities for other roles you may be interested in.

Responsibilities

• Assist in resolving problems relating to all areas of Patient/Third Party billings and missing information
• Collaborate with team members to ensure continuous improvement in processes
• Maintain current knowledge of billing requirements, denials, and system practices
• Review aging reports of denied claims, determine the reason for denial, and find resolutions
• Complete assigned tasks within a given timeframe with accuracy
• Communicate with insurance companies to receive necessary information regarding claims or benefits

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age or older
• 1+ years of related experience in a billing physician office or billing company environment
• Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Must reside within 15-20 miles from Cuyahoga Falls, OH
• Ability to work full time Monday - Friday during normal business hours (8:00am - 5:00pm) with flexibility to work occasional overtime as needed

Preferred Qualifications

• Experience in billing and collections in the Healthcare industry
• Work experience in a fast-paced environment requiring solid multi-tasking and problem-solving skills

Pay

The salary for this role ranges from $18 - $32 hourly based on full-time employment. Pay is determined by several factors including local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Schedule

• Full time, Monday - Friday
• Normal business hours: 8:00am - 5:00pm
• Flexibility to work any of our 8-hour shift schedules
• Occasional overtime may be required based on business needs