Accounts Receivable Representative

Job Type

Full-time

About the role

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience and visibility to Executive leadership. As an organization, we are in considerable growth mode through acquisitions and with a laser focus on positive culture-building.

Responsibilities

• Working in multiple practice management systems and other workflow technologies
• Receiving client inquiries and addressing them in a timely manner as they relate to unpaid insurance claims
• Checking payer portals for insurance claim statuses
• Participating in team meetings and client meetings
• Working with leadership to increase client collections i.e., getting additional insurance claims paid
• Learning how to prioritize a work queue for maximum efficiency
• Having fun, building relationships, and contributing towards maintaining positive team morale
• Calling insurance carriers to obtain timely processing of patient claims
• Calling payers to understand why insurance claims were denied or paid incorrectly
• Documenting contracts with insurance carriers and estimated payment dates
• Providing information to expedite claim processing
• Reviewing and understanding system notes
• Succesfully meeting facility goals and KPI’s
• Attaching appropriate documentation (i.e., Op Note, Invoice, etc.)
• Reviewing claims to ensure fields are complete and accurate
• Maintaining daily record of activities
• Using system reports to manage accounts receivable (AR)
• Prioritizing accounts based on high dollar and days in AR
• Documenting write-offs and submitting refund requests
• Maintaining batch logs in a file by date
• Filing activity into monthly charts by facility

Requirements

• 1+ years of experience in medical billing or accounts receivable
• Experience using Epic or NextGen software is highly preferred
• High school diploma or equivalent
• Knowledge and experience using various Electronic Medical Record programs
• Knowledge of commonly used medical coding and billing terms and concepts
• An exceptional customer service mindset with a focus on high-quality delivery
• Consubtantate team player
• Detail-oriented, investigative skills and problem-solving skills
• Work with a sense of urgency
• Task oriented
• Organized and attention to detail
• Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day
• Work in a competitive environment

Qualifications

• Amazing attitude
• Dedication
• Collaboration
• Out-of-the-box thinking
• A sense of humor and fun
• Work Environment: Remote
• 8-hour shift
• Day shift
• Monday to Friday