Accounts Receivable Representative

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Heavy phone activity with customers
• Locate and contact debtors regarding payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Establish good relationships with customers
• Update account status and database regularly
• Alert supervisors of customers unwilling or unable to pay outstanding amounts
• Comply with requirements when legal action is unavoidable

Skills/Qualifications

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner to achieve collections targets/goals
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400

Benefits

• Comprehensive and competitive medical, dental and vision benefits
• One medical plan option offered at zero cost
• Disability, Life and AD&D Insurance
• Paid Time Off and Holidays

Skills Development, Training and Career Advancement Opportunities

• Company Information

About the Role

Cintas is seeking an Accounts Receivable Representative to handle all accounts receivable related functions, including tracking assigned accounts, planning recovery actions, managing customer interactions, and maintaining accurate records.

Requirements

Must have a High School Diploma/GED and 2+ years' collections experience. Proficiency with Microsoft Office and ability to use confidential information professionally are required. Preferred qualifications include accuracy and attention to detail, excellent customer service skills, and experience with SAP and AS400.