Accounts Receivable Representative

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Handle heavy phone activity with customers.
• Contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints from customers.
• Investigate and resolve discrepancies in accounts.
• Establish good relationships with customers.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Skills/Qualifications

• High School Diploma/GED
• 2+ years' collections experience
• Ability to use confidential information in a professional manner
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• One medical plan option with zero cost to employee
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, life, and AD&D insurance
• Paid time off and holidays

Pay

A reasonable estimate of base salary for this role ranges between $19.25 - $24.25/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs.

Schedule

Full Time

Shift

1st Shift