Accounts Receivable Representative
Cintas · Westland, MI · 4 days ago
AccountingFull-time
Responsibilities
- Keep track of assigned accounts to identify outstanding debts.
- Plan course of action to recover outstanding payments.
- Handle heavy phone activity with customers.
- Contact debtors regarding payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
- Establish good relationships with customers.
- Update account status and database regularly.
- Alert supervisors of customers unwilling or unable to pay outstanding amounts.
- Comply with requirements when legal action is unavoidable.
Qualifications
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400
Benefits
- Comprehensive and competitive medical, dental, and vision benefits
- Medical plan options with premiums below the national average
- Disability, life, and AD&D insurance
- 100% company-paid paid time off and holidays
Skills
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400