Accounts Receivable Manager

Location: Greater Milwaukee Area (hybrid - monthly travel to company facilities or events). Job Type: Full-Time.

About Us

At Nelson-Jameson, we’ve been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we’d love to have you join us!

Job Summary

The Accounts Receivable Manager (AR Manager) leads the full order-to-cash process, overseeing billing, credit, collections, and cash application to protect cash flow and reduce risk. This role manages a team and partners closely with Sales, Customer Service, Operations, and Accounting to ensure disciplined credit management and strong customer relationships. This is more than a maintenance role. We are looking for a hands-on accounting leader who will strengthen internal controls, elevate team capability, and bring a continuous improvement mindset to Accounts Receivable operations. The AR Manager will own and build out our Nuvo credit management software, implement and monitor credit limits, and lead change in a department ready for modernization and best practices. Successful candidates are proactive, comfortable challenging the status quo, confident leading difficult credit conversations, and skilled at coaching teams toward higher performance and accountability.

Key Responsibilities

• Lead, coach, and develop a team of Accounts Receivable team members, elevating skills and capabilities.
• Oversee the full order-to-cash cycle, including invoice generation, billing accuracy, collections, dispute resolution, and timely cash application (ACH, wire, lockbox, credit card).
• Own and administer Nuvo credit management software, configuring credit limits, monitoring exposure, and training the team on best practices.
• Establish and track key AR metrics such as Days Sales Outstanding (DSO), aging trends, collection effectiveness, and cash flow forecasts.
• Evaluate customer creditworthiness, implement and adjust credit limits, and revoke or modify terms when necessary to protect the business.
• Lead difficult but necessary conversations regarding slow-paying accounts, order holds, and credit risk decisions in partnership with Sales and Customer Service.
• Challenge existing processes and implement continuous improvement initiatives that strengthen efficiency, automation, and internal controls.
• Develop and