Accounts Receivable Manager

About the role

This position supervises the employees within the Accounts Receivable department. This role will be responsible for interviewing and selection of the team within the department.

Responsibilities

• Analyzing quality & quantity of staff assignments along with identifying problem areas and providing solutions.
• Development and implementation of new procedures to improve daily work flow processes is key.
• Assisting residents, property managers, district managers, senior accountants with questions related to accounts receivable.
• Researching resident accounts & providing explanation of balance due in a timely manner.
• Updating resident information from required documentation.
• Ordering coupons from third party vendors.
• Creating work orders for property managers to address.
• Performing move-in/move-out process in Software.
• Processing resident payments for assigned properties via several Lockbox Systems, Check Scanners, ACH Payments, & Web Portal Payments.
• Processing & sending manual check payments to different banks.
• Coping, filing, scanning documentation as required.
• On a monthly basis, process late fees, finance charges, past due notices and send delinquent accounts to collections attorney as instructed by property manager.
• Adhere to processes established for write-off and submission of outstanding receivables to third party collection agency as required.
• Process adjustments relating to late fees & finance charges to resident accounts.
• Process Foreclosure & Bankruptcy adjustments to resident accounts.
• Other duties as assigned.

Requirements

• Bachelor's of Accounting or Business Administration
• 3-5+ years experience in management capacity of an Accounts Receivable department.
• Exceptional knowledge of HUDS, Estoppels and Questionnaires.
• Excellent PC skills & knowledge of MS Office. Mainly Excel, Word, & Outlook.
• Proven ability and desire to work in number intensive environment with a high degree of accuracy.
• Possess excellent interpersonal, communication, & customer service skills.
• Outstanding verbal & writing skills are a must.
• Experience using Accounting Software.

Qualifications

• Mainly Excel, Word, & Outlook.
• Strong organizational, analytical, and research skills are a must.
• Must be detail oriented and able to multi task in a fast pace environment.

Skills

• Understanding of HUDS, Estoppels and Questionnaires.
• Knowledge of Real Estate transactions.
• Experience with check scanner software, lockbox systems, coupon ordering systems, ACH payments, credit card payments, & web portal payments.

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

This is a full-time, exempt, position.

Schedule

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. This schedule may change to accommodate the business needs of the company.

Travel

Some travel will be require to attend company sponsored meetings and trainings.