Accounts Receivable Lead

Responsibilities

• Manage daily accounts receivable operations including invoicing, cash application, account reconciliations, and customer account maintenance.
• Lead collection efforts, resolve billing discrepancies, and partner with Sales and Customer Service to address customer issues.
• Prepare AR reports, aging analysis, commission reports, and support month-end/year-end close activities.
• Provide leadership to the AR team while improving processes, reporting, automation, and internal controls.
• Monitor customer account balances, payment trends, and aging reports to improve cash flow and reduce past-due receivables.
• Process customer invoices, credit memos, and debit memos accurately and ensure timely transaction processing.
• Investigate and resolve unapplied cash, short payments, deductions, and account discrepancies.
• Support ERP enhancements, develop standard operating procedures, and identify opportunities for process improvements.

Qualifications

• 5+ years of progressive Accounts Receivable experience, preferably within a manufacturing environment.
• Strong knowledge of collections, cash application, credit practices, reconciliations, and month-end close processes.
• Experience with ERP systems, payment platforms, customer portals, and advanced Microsoft Excel.
• Strong analytical, organizational, and communication skills with the ability to manage multiple priorities.
• Experience leading or mentoring AR team members and driving process improvements.
• Ability to analyze financial data, aging reports, and collection metrics to identify trends and opportunities.
• Strong attention to detail with the ability to maintain accurate records and meet deadlines.
• Associate's degree in Accounting, Finance, Business Administration, or related field preferred; Bachelor's degree a plus.