Accounts Receivable & Deductions Analyst

Job Description Summary

The Accounts Receivable & Deduction Analyst is responsible for managing the accounting life cycle of a specific customer portfolio, performing daily cash applications, maintaining AR balances, researching and clearing deductions, and providing support for special departmental initiatives.

Essential Duties and Responsibilities

• Cash Application: Manages daily cash receipts, retrieves lockbox deposits and ACH/EFT reports; creates electronic files and performs cash application.
• AR Balances: Collaborates with the Treasury group to reconcile the general ledger and bank accounts.
• Deductions: Responsible for deduction research and clearing in a timely manner, ensuring consistent, timely & accurate reporting and reconciliation.
• Websites: Monitors customer-based websites to obtain deduction and payment documentation.
• EDI: Utilizes EDI platform to retrieve remittance details and solve invoicing issues.
• Brokers: Prepares and processes broker check requests, maintaining files and preventing deductions from occurring by processing check requests timely.
• Escalations: Follows guidelines for proper escalation of unresolved items.
• Credibility: Establishes relationships cross-functionally and with Customers / Brokers to maintain a steadfast focus on achieving goals and meeting KPI targets.
• DEALS: Provides internal support cross-functionally regarding deals that can be closed or remain open due to unresolved deduction balances. Utilizes trade management tool.
• Collections: Monitors customer accounts, identifies past-due payments, follows up with customers on past-due invoices via phone and/or email, manages collection efforts, maintains detailed records of collection activities, including communication of payment arrangements, and any actions taken.
• Dispute Resolution: Investigates and resolves customer inquiries, deductions, billing disputes and/or past due invoices. Files claims for all invalid deductions. Handles unique or complex billing scenarios.
• Communication: Values added and action-oriented collaboration cross-functionally to inform others of any specific issues or trends.
• Credit Reviews: Verifies the creditworthiness of customers, sets credit limits, and monitors accounts.
• Accounting Support: Prepares audit files (external, internal and tax) and month-end / fiscal year analyses.

Qualifications And Competencies

• High School Diploma or equivalent required; some accounting college coursework preferred.
• 5+ years of related AR experience required; 3+ years related experience in a deduction/collection role, analyzing and reconciling items such as: Trade/Billbacks, Shortages, Logistic Penalties, Spoils and/or other AR deduction miscellaneous items.
• Experience working with Trade Fund/Promotion Management tools preferred.
• Highly proficient technology skills including ERP SAP ECC [or SAP HANA S4] systems and Microsoft Suite [specifically Excel, Word, and Power Point] required.
• Ability to work independently and as part of a team; strong organizational and time management skills.
• Flexibility and adaptability: readiness to adapt to different workflows, communication styles, and priorities as needed to effectively collaborate with various departments and external entities.
• Possesses high credibility, integrity, and adaptability: effective in establishing rapport and building productive relationships with team members and cross-functional partners.
• Demonstrates professionalism & excellent interpersonal and communication skills (written and verbal).
• Exceptionally detailed and organized, with the ability to step back and analyze for anomalies.

Performance Attributes

• Business agility, adaptability, efficiency, accuracy, timeliness, competence, resourcefulness, and thoroughness of work performed;
• ability to quickly learn new concepts and processes;
• drive to take initiative and to improve processes;
• organized and good record keeping skills;
• ability to gain the trust and respect of others;
• maintain the integrity of confidential business and product information;
• ability to communicate effectively and develop good working relationships with all levels of the company;
• ability to work with and through others to accomplish goals & objectives of the Company.

Total Rewards

• Base Salary: $60,000 - $70,000 - non-exempt
• Bonus Opportunity: 5%
• Pto and Medical, Dental and Vision Benefits from Day 1
• 401k Match
• Full Remote

Bel Brands

• Equal Employment Opportunity Employer
• Committed to recruiting, hiring and promoting people with disabilities and veterans
• Commitment to complying with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions