Accounts Receivable Coordinator - REMOTE

About the role

Reflect Health is the evolution of S&S Health, a trusted independent third-party administrator founded in 1994. Headquartered in Mason, OH, we serve employers, TPAs, health systems, and benefit consultants across all 50 states. The Accounts Receivable Coordinator plays a critical role in managing accounts receivable processes, ensuring accurate posting of payments, reconciliation of accounts, and effective communication with internal teams and clients to maintain operational excellence and client satisfaction.

Responsibilities

• Accurately post checks and ACH payments to customer accounts and reconcile postings to total deposits.
• Perform monthly account reconciliations, ensuring accuracy and completeness of financial data.
• Collaborate with internal teams, clients, and vendors to create invoices, verify calculations, and maintain payment histories. Set up and maintain invoices, fee allocations, and billing statements.
• Act as a back-up for other key AR roles and provide support services for various positions within the Finance department as needed.
• Proactively identify and resolve billing inconsistencies and errors in collaboration with third-party institutions, clients, and internal team members.
• Utilize professional business communication skills to provide updates and reports, ensuring all stakeholders are informed of account statuses and issues.

Requirements

• Associate degree in accounting, finance, or a related field, or equivalent experience in accounts receivable for a high-volume transactional company.
• Proficient in accounting software and intermediate to expert level in Microsoft Excel (including pivot tables and lookups).
• Experience with ERP accounting software, such as Sage Intacct, is preferred.
• Strong data entry, analytical, and reconciliation skills with a keen attention to detail and the ability to identify patterns.
• Excellent written and verbal communication abilities, with strong customer service skills and the capacity to work collaboratively in a team environment.
• Ability to think critically and independently, demonstrating effective problem-solving capabilities.
• Familiarity with healthcare-related policies, including HIPAA regulations, and knowledge of TPA industry best practices is a plus.

All final candidates will undergo a comprehensive background check and drug testing as part of our hiring process.