Accounts Receivable Coordinator

About the role

The Freeman Company is a global leader in events, dedicated to redefining live experiences for a new era. Leveraging a 99-year legacy in event management and cutting-edge technologies, The Freeman Company drives impactful events that inspire action.

Responsibilities

• Resolve unapplied cash and ensure accurate customer account balances.
• Investigate and resolve account discrepancies, credit balances, short-pays.
• Prepare and update AR reports as requested by management.
• Absorb month-end closing activities related to AR, including reconciliations and reporting.
• Complete AR reports with audited accuracy, ensuring data completeness, correctness, and traceability.
• Respond to internal and external customer inquiries professionally and promptly.
• Collaborate with Sales, Operations, and Finance teams to resolve account issues and accurately maintain customer records.
• Support escalated reconciliation requests by gathering documentation and assisting in communication with internal teams or management, as needed.
• Maintain confidentiality and protect sensitive financial information.
• Follow internal control and audit procedures rigorously to ensure compliance with GAAP and corporate financial policies.
• Maintain organized, accessible audit documentation for all AR activity, including customer communications, supporting files, and transactional evidence.
• Identify trends or repeat discrepancies that may indicate process gaps and proactively recommend improvements.

Requirements

• Associate degree in accounting, finance, or related field preferred; equivalent 5+ years of experience considered.
• 3 years of full-cycle accounts receivable and customer service excellence experience in a professional environment.
• Billing or specialized billing experience is a plus.
• Strong audit skills and working knowledge of GAAP principles preferred.
• Experience using ERP systems such as SAP, NetSuite, Oracle, or JD Edwards.
• Proficiency in Microsoft Excel and Word; basic experience with PowerPoint and Adobe Acrobat is beneficial.
• Strong analytical and problem-solving skills.
• Ability to communicate complex information in a clear and professional manner.

Qualifications

• Strong attention to detail and accuracy.
• Effective communication skills.
• Attention to detail and accuracy.

Skills

• Accounts Receivable (AR) Coordination
• Customer Service Excellence
• Financial Reporting
• Internal Controls and Audit Procedures
• GAAP Principles
• ERP Systems (SAP, NetSuite, Oracle, JD Edwards)
• Microsoft Office Suite (Excel, Word, PowerPoint, Adobe Acrobat)

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident, and Disability Insurance
• Retail Plan with Company Match
• Paid Time Off

Pay

Compensation is competitive and commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate the needs of the business and the employee.