ACCOUNTS RECEIVABLE COORDINATOR

About the role

The Accounts Receivable Coordinator at WPS is responsible for the full collections and cash cycle, managing a diverse portfolio of commercial accounts ranging from routine product orders to substantial systems integration projects.

Responsibilities

• Own the end-to-end collections process: proactive outreach ahead of due dates, structured follow-up on past-due accounts, and firm, professional escalation when accounts move into serious delinquency
• Manage the AR aging report on an ongoing basis, prioritizing outreach by dollar exposure and risk, and escalating chronic non-payers to management with a clear recommendation
• Negotiate payment timelines and resolve disputes with customers on both project-based AV integration invoices and product/box sales invoices
• Apply cash receipts accurately and promptly, and convert and post sales orders and invoices
• Serve as the primary point of contact for all customer billing questions and cash matters within WPS
• Reconcile customer statements and resolve discrepancies, including disputes tied to project milestones, partial shipments, or equipment installs
• Prepare AR reporting for management, including aging trends, days sales outstanding, and accounts carrying collection risk
• Identify and recommend process improvements that shorten the collections cycle and reduce past-due balances
• Handle the data entry and administrative work required to keep the AR ledger current and accurate

Qualifications

• A minimum of 3 years of business-to-business collections experience, with a demonstrated track record of reducing past-due balances and days sales outstanding, not solely AR processing or bookkeeping
• Direct experience having difficult, solutions-oriented phone and email conversations with customers about money owed
• Comfort managing a mixed portfolio of collections accounts, from routine recurring balances to large, project-based invoices
• An Associate degree in Accounting, Finance, Business, or a related field (Accounting preferred), or equivalent hands-on experience
• Solid working knowledge of accounting fundamentals and strong Excel skills
• Experience with accounting or ERP software; Microsoft Dynamics experience preferred

Preferred Qualifications

• Prior collections experience in AV integration, low-voltage, systems integration, construction, or capital equipment industries, where invoices are tied to project milestones
• Bachelor’s degree in accounting, Finance, or Business

Job Benefits

• Competitive compensation and benefits packages including health insurance, dental insurance, vision insurance, life insurance, and a 401(k)
• Paid time off

Company Information

WPS is an equal employment opportunity (EOE) and affirmative employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.