Accounts Receivable Collections Specialist

Position Summary

The AR Collections Specialist will work to identify and contact our customers (hospitals) to collect overdue and aging accounts receivable. This position will develop a positive relationship with our customers to collect receivables according to the agreed-upon payment terms, as well as to resolve discrepancies on POs in order to bill the customer and obtain full payment. The Collections Specialist will make managers aware of any problems affecting their relationship with the customers, and he or she will work with the Accounts Receivable Processing team to maintain department standards for Days Sales Outstanding (DSO), aged receivables, and PO collection.

Essential Functions

• Promptly identifies and contacts customers to collect overdue invoices
• Develops positive relationships with customers
• Analyzes and resolves administrative errors that are delaying invoicing or payments
• Collections PO’s from sales reps and hospitals to invoice the customer timely
• Maintains department standards for days sales outstanding, aged receivables, and PO’s
• Determines collection activities and maintains organized records; filing is required as needed
• Participates in special projects as assigned
• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
• Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Qualifications

• Three to five years of collections experience
• Ability to handle high volume data entry
• Outstanding organizational skills; detail oriented
• Excellent communication and interpersonal skills
• Positive attitude and customer focused
• Ability to work in fast paced environment; Multi-tasking abilities required for successful job completion
• Working knowledge of MS Office; MS Excel skill strongly preferred

Physical Demands

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl
• Required to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus

Our Values

• Passionate About Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
• Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.