Accounts Receivable/Collections Specialist

Key Responsibilities

• Evaluate credit applications by reviewing financial information and credit history.
• Establish and maintain customer credit limits and payment terms in accordance with company policies.
• Monitor customer accounts to identify potential credit risks and recommend appropriate actions.
• Monitor accounts receivable and proactively follow up on overdue invoices through phone calls, emails, and written correspondence.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Issue collection notices and coordinate account escalations, including referrals to collection agencies or legal counsel when necessary.
• Investigate and resolve billing disputes to facilitate timely payment.
• Process customer invoices accurately and enter invoice information into the accounting system.
• Match invoices and vendor statements with purchase orders when applicable.
• Apply customer payments and credit memos accurately to outstanding invoices.
• Process checks, wire transfers, and other payment transactions.
• Maintain accurate customer and vendor account records.
• Reconcile customer accounts, vendor statements, and accounting records.
• Verify the accuracy of invoices, financial documents, and accounting records.
• Prepare aging reports, collection reports, and other financial reports for management.
• Analyze accounts monthly, quarterly, and annually to ensure payment accuracy and identify collection trends.
• Update and maintain accounting journals and supporting documentation.

Qualifications

• Associates or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Previous experience in credit, collections, accounts receivable, or accounting preferred.
• Strong understanding of credit and collection practices.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with accounting or ERP software preferred.
• Excellent analytical, organizational, and communication skills.
• Ability to prioritize multiple tasks and meet deadlines.