Accounts Receivable / Collections Specialist

Responsibilities

• Manage collections for outstanding accounts receivable.
• Conduct account research, analysis, and issue resolution.
• Address customer inquiries and collaborate on account reconciliations.
• Ensure accurate billing and invoice delivery.
• Communicate with customers to resolve issues, following escalation protocols.
• Forecast and manage cash collections.
• Advocate for process improvements and share knowledge.
• Update systems and Excel reports to reflect account status.
• Monitor payments for accurate reconciliations.
• Provide timely updates and complete required reporting.
• Participate in team meetings and support continuous improvement.
• Communicate with customers via phone and email.
• Perform additional duties and special projects as required.

Required Qualifications

• Experience in B2B collections.
• Strong analytical and problem-solving skills.
• Basic accounting knowledge for account reconciliations.
• Excellent interpersonal and English communication skills.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Detail-oriented with strong organizational skills.
• Ability to work well in a team and independently.
• Positive, professional, and proactive approach.
• Commitment to customer satisfaction and organizational success.

Pay

$52,000 - $58,000

Schedule

Not specified

Benefits

Not specified

Contact Information

Please email your resume for immediate consideration. Tia McKeen, Senior Managing Director - Staffing

Timing is everything. Whether you are aggressively in a job search or simply passive for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement for accounting and finance professionals. Many of our positions are not posted on the internet. Please contact me for more information about this role as well as other opportunities.

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