Accounts Receivable & Collections Representative

Responsibilities

• Payment and Deduction Management: Secure timely payments, resolve past-due accounts, and research deductions (e.g., pricing, promotions, OS&D) while engaging cross-functional teams to ensure compliance and prevent invalid deductions.
• Policy Compliance and Risk Management: Apply accounts receivable policies accurately, maintain confidentiality, and act as a liaison between customers and internal teams to resolve credit, pricing, and order-to-cash issues.
• Account Reconciliation and Adjustments: Process invoice corrections, ensure balanced accounts, and complete period-end reconciliations within specified timelines.
• Performance and Systems Optimization: Achieve KPIs such as ADP and Percent Current while leveraging advanced technical skills to utilize internal and external systems effectively.
• Process Improvement: Identify trends in deductions and implement proactive measures to streamline processes and enhance efficiency.
• Relationship Building and Ethical Conduct: Build strong relationships with customers and internal teams while upholding company values, ethics, and standards.

Qualifications

• Education: Associates Degree in Accounting, Finance or Business or equivalent experience
• Years of Experience: Typically has 1-3 years’ related experience.
• Knowledge/Abilities/Skills: Intermediate Computer skills and proficiency with Microsoft Office Suite (Excel, Word, Outlook); Demonstrates the ability to use observations to draw risk conclusions; Basic knowledge of SAP beneficial; Able to work effectively under limited supervision; Ability to multi-task, prioritize responsibilities and meet deadlines; Ability to effectively communicate, both verbally and in writing; Intermediate ability to conduct numeric analysis; Attention to detail and accuracy; Basic problem solving skills; Organizational skills; Work effectively in a fast-paced, time sensitive environment; Ability to maintain sensitive and confidential information

Compensation and Benefits

The base compensation range for this position is $20.00 - $28.00 per hour. The pay range represents the numerous factors considered in the hiring decisions including, but not limited to educations, skills, work experience, certifications, geography etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.

Beyond base compensation, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support programs.