Accounts Receivable/Collections Coordinator

About the role

Orient Express Container (OEC) Group, established in 1981, is a leading freight forwarder in the transportation industry, serving over 50,000 customers globally.

Responsibilities

• Review shipping/billing documentation in a paperless environment via Microsoft Excel and FMS/CargoWise One.
• Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more.
• Take a process-based approach to resolve billing/payment disputes.
• Manage as many as 200+ past due accounts daily.
• Record business transactions, charges, refunds, and key daily worksheets to general ledger.
• Review accounts receivable aging and reconcile accounts.
• Review weekly reports and address any issues as needed.
• Work closely with our Sales Department to resolve customer disputes.

Requirements

• Minimum 1 year experience in an accounting role; preferably handling accounts receivable or collections.
• Advanced proficiency with data analysis tools such as Microsoft Excel and Power BI are highly preferred.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Prioritize handling a large amount of delinquent accounts.
• Ability to set and manage expectations of customers and upper management.
• Customer service focused mindset for dealing with difficult/upset customers.
• AASSERTIVE! - able to secure payments and deal with delinquent customers.

Qualifications

• Bachelor’s degree or higher preferred.

Skills

• Microsoft Excel
• Power BI
• CargoWise One

Benefits

• Hybrid work schedule (1-day a week working from home)
• Laptop provided by OEC Group
• 10-days PTO (Paid Time Off)
• Employee Appreciation Days
• Paid Holidays
• Sick/Flex time
• Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance
• 401K retirement plan with 3% company match
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases.

Pay

$22-$28/hour dependent on transferable experience and education level.

Schedule

Hybrid work schedule (1-day a week working from home).