Accounts Receivable Clerk

Job Summary

Swan Analytical USA, Inc. is seeking an Accounts Receivable Clerk to join our accounting team. This full-time, in-office position in Wheeling, Illinois, is anticipated to start on August 10, 2026.

Responsibilities

• Prepare and submit customer invoices accurately and on time
• Upload invoices through customer portals and comply with customer-specific billing requirements
• Maintain professional and positive communication throughout the collection process
• Monitor outstanding balances and contact customers regarding past-due invoices
• Apply customer payments accurately to the appropriate invoices
• Research and resolve short payments, overpayments, deductions, and unapplied cash
• Respond to customer questions and provide invoice copies or account statements
• Maintain accurate customer account and billing contact information
• Aid in account reconciliations and month-end reporting
• Cross-train in accounts payable responsibilities and provide backup support as needed
• Identify and escalate billing, payment, or account discrepancies
• Provide general administrative support within the Accounting Department

Requirements

• High school diploma or equivalent
• Three or more years of accounts receivable experience, with a strong focus on collections
• Experience with invoicing and cash application
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Comfortable contacting customers by phone and email regarding outstanding balances
• Ability to manage multiple priorities and meet deadlines
• Dependable, proactive, and team-focused
• Ability to handle confidential financial and customer information professionally

Benefits

• Free medical, dental, and vision coverage
• Employer-paid life and disability insurance
• Voluntary accident coverage
• Pet insurance
• Legal assistance benefits
• 15 days of PTO to start
• Paid holidays
• Half-day Summer Fridays
• 401(k) plan with company match

About the Company

We are committed to providing industry-leading analytical systems in the water industry while fostering a supportive and collaborative workplace. We value integrity, teamwork, and continuous improvement, and we are looking for individuals who share these values and are eager to contribute to our success.